No longer syncing to Fitbit

I am having the same problem.  Scale is working properly.  Data is downloading the the health mate app.  But not to other compatible apps such as Fitbit or Cronometer.

This happened once before awhile ago.  Seemed like it took forever for them to put a priority on it.  Some say it might have to do with a Fitbit update last week.  I am hoping our posts get some attention, so it gets resolved.

Same problem here, and yes I had it before, and yes this time it happened immediately after the Fitbit software update. It’s frustrating that this happens repeatedly but it’s even more frustrating that so many of us are ignored before the queries even get a response. Thanks for finally listening...now, about that fix!?😎

Here’s the link I found on another thread:

https://community.fitbit.com/t5/Third-Party-Integrations/Unable-to-sync-or-setup-Withings-scale/td-p/4434381/page/5

Same here it just stopped working. Can someone confirm you are working on solving this issue please ? How long will it take ? Thank you

I really wish I had found this thread before wasting over an hour trying to debug the problem. This happens frequently enough that Withings should be a lot better about making it easy to find out when Fitbit has broken the integration again.

why is this not working? please help us so we dont waste time googling 

That does it. Going back to Amazon! I bought this specifically for Fitbit.

The lack of communication and non-response to my email sealed it!

I'll give it a week, then I'm returning the product and getting something else.

In their defense, somehow I miss where they did respond to my email the next day - so I retract the part about not being responsive.

However, the information was not helpful and still not syncing with my Fitbit. Return initiated.

Last sync was 8/20. Please fix. I like the scale but if incompatibility problem persists, I will learn my lesson and buy everything from one company, not your company.

Same here. No sync since Aug 18. Apparently, still no love from Withings. Getting fed up...

Can someone please fix this integration? It's been happening for two months.

Until the original integration get back to work, you can use Weemple WeightNet, is free. Don't worry, your data are 100% secure and private.

I finally treated myself to buying the Witherings scale because it syncs with Fitbit. It worked great until it didn't. The last successful sync with Fitbit was 8/20. When is Witherings going to provide a fix, or at least provide and update on what when we can expect it to be fixed?!

I also just discovered that the last imported data was 8/20. When will this be restored?

Marco above provides a workaround. Works seamlessly once set up. Thanks Marco.

wang_geng, I do not see any post from 'Marco'.

Hey everyone
I see that Fitbit is no longer in the apps you can connect in the Health Mate app and Withings is no longer on the Fitbit website as an official 3rd party app.  Some people have published this link to sync https://www.fitbit.com/weight/withings#.  After syncing via that link the connection doesn't show up under "My Applications" in the Fitbit account settings. 

This looks all points to a formalisation that the two companies no longer work with each other.  This is really disappointing as I just got my scales yesterday and syncing with Fitbit was the main reason for it

What is also disappointing is that there's no acknowledgement or communication about this split from either company. It's like they have just decided to put their head in the sand and ride it out and hope our unhappy customers will go away.  (I really hope I'm wrong - Alvaro can you tell me otherwise?)

No news is worse than bad news. Please either confirm that Fitbit and Withings no longer work together, or provide an update on resolving the syncing issues. 

Thanks. 

@dreinig, looks better ;)

Joining in on the "stopped working mid-August" bandwagon. Please let us know what is up, whether this important feature (why I got this scale) has been removed, or some idea when it might be back.

Joining in as well. No more syncing with Fitbit since 20 August. Please resolve this.

Looks like the syncing issue between Withings and Fitbit has been fixed.  All the weights appeared in FitBit this morning.  Thank you!

For me too!👍 At long last, only took 2 months! Thank you!

Morning  -  As others, I purchased the Body+ scale due to the compatibility to Fitbit.   Will the activity data and heart rate from my Fitbit sync up to the profiles in the Body+ ?   Hope so...... 

Thank you

The syncing between Witherings and Fitbit is working fine for me. It's been syncing every morning, including today.

Im still experiencing this non update to fitbit issue

How do I resolve it?