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Steel HR Does not exit Setup Mode

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etrevi56
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Hello. After 6981 firmware update, have to factory reset my watch but now is in SETUP mode, I have tried several times to reset the watch unsuccessfully, it always gets back to the SETUP Mode. Is there any way to force reset the watch or to make it work again? . fw: 6981, bl: 27, sdk:0.0.0, sd: 195 :: m: 71:cb:59, mld: 120123, cld:000208.

Thank you

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    stylianos.tsesmetzis

    Hi there,

    For better support you should contact the support team by opening a ticket.

    This is the community forum. So I am not sure if you are going to get an issue like that solved here.

    Best,
    Stelios

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    cyrion50

    hi

    i have the same problem, my steel hr stay on setup mode and stay bloked......

    how contact french support?

    it's my second withings watch and the last one, very boring! that never coorectly works!

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    esafati_esafaticj

    I have the same issue. Were you able to fix it?

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    ianerc

    Same problem here today. Has anyone come up with a fix? What did support tell you?

     

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    yvonne

    I had same problem and it finally worked when I had the watch on charge and removed it from my Bluetooth devices on my iPhone

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    ianerc

    That hasn't worked for me. I am wondering if I needed to let the battery to go flat. With no activity that could take weeks!

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