Steel HR Does not exit Setup Mode

etrevi56

September 17, 2020 17:50
Edited

Hello. After 6981 firmware update, have to factory reset my watch but now is in SETUP mode, I have tried several times to reset the watch unsuccessfully, it always gets back to the SETUP Mode. Is there any way to force reset the watch or to make it work again? . fw: 6981, bl: 27, sdk:0.0.0, sd: 195 :: m: 71:cb:59, mld: 120123, cld:000208.

Thank you

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stylianos.tsesmetzis

September 17, 2020 18:05
Hi there,

For better support you should contact the support team by opening a ticket.

This is the community forum. So I am not sure if you are going to get an issue like that solved here.

Best,
Stelios
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cyrion50

September 23, 2020 10:21
hi

i have the same problem, my steel hr stay on setup mode and stay bloked......

how contact french support?

it's my second withings watch and the last one, very boring! that never coorectly works!
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