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Complaints

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    rakhee_c

    Hi Rebecca

    I have had exactly the same issue! Have only had the watch for around eight months and have had to contact customer services at least eight times. Customer services just share standard fixes and do not specifically address my queries.

    Have they responded to you and was your query resolved?

    Thanks

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    ammyedu

    Since March 2019 when I first time contacted you about the problem with the Aura product I wasn't able to get it to work. I contacted them on 26 august 2020 Support Service again than it was gup in communication I was waiting and waiting and waiting and waiting and then today your f**** customer service representative informed me that the case is closed without informing me

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