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Can't connect online dashboard to my app

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    David

    Same problem for me but with the scanwatch.
    I did the iCloud login in the app and now I cant sign in with my iCloud data to the Dashboard.
    There is also no email in the app preferences...

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    jeff.heywood

    Good to see that it's not just me missing something. Sounds like apple login and dashboard don't get along.

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    jari.kilpelainen

    Any progress in solving these issues?

    I have same problem with Body+ scale and Scanwatch. All data is nicely on the phone app (ios), but nothing appears on the online dashboard. Not much information available on how it should be set up correctly, just trial and error.

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    jtkilpelainen

    Clearly the problem is when using apple id to install the app, in my opinion that option should not be available since it causes headache for users. My wife used google login when i shared the scale for her to install her app, and all data was shown in web application right away. So i did reinstall all again, got myself a google account and used that account during install. Magic happened, online web is lightening up with information. The bad thing is that i lost my hard earned badges for my previous efforts.

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