Sleep Tracking inaccurate

stephenkoller

September 06, 2020 14:30

I was very much looking forward to the Steel HR tracking how much sleep I get each night. I have a newborn infant and sleep in several nap-like sessions of 1-3 hours each night. So far my Steel HR has omitted the first and last sessions a few nights in a row, making the data useless. Additionally if I take a midday nap for 30 minutes, the watch doesn't track it properly and add it to the total sleep for the day. As other posts have suggested, at the very least we should be allowed to manually add sleep in the app, similar to manual weight tracking.

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Official comment
Soha

February 04, 2021 14:56
Hello,

While we await the highly anticipated enhancements to our sleep tracking system which was the winner of our poll; we will be happy to share a quick piece about how the watch tracks sleep stages.

The sleep stages (e.g. light and deep) are measured based on wrist movements.
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jmanley

September 28, 2020 17:52
I have a similar issue. My watch says I wake up in the 2:30 to 3:30am hours and say no more sleep. I sleep every day to 7am. How can I cure the incomplete and inaccurate sleep time?
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remanentjess

September 29, 2020 17:41
I noticed that this also has been happening to me for the last couple of nights. Mine says that I only slept 5 hours. In addition to that it doesn't show when I fell asleep. I fell asleep around 10:45pm or so, but the watch says i fell asleep at 2:34am. That is not accurate, and I did not stay awake late. Hope it's a bug.
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