Just plugged in a brand-new Body Cardio scale. After setting it up w/ the iOS app, I'm trying to use it for the first time. I step barefoot onto the second line closest to me. It reads my weight, but then it just flashes X on the profile icon, the body %, the HR, and then fades to black.
There is no phone number to call support for this brand new product. Pretty disappointing customer experience.
Anybody know what's up? Is there something else I have to do? Is it broken?