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Official comment
Hello
An update for Health Mate is now available. Please update the app to restore the steps screen on your Steel HR.
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Same here - it suddenly disappeared. I wasn't aware of any firmware update that I did. It has also gone from the app personalise screen where you set what you want to see on the device. The app offered me a firmware update, which I did but makes no difference. Has there been some sort of "update" done automatically which has downgraded the features available? If so, then please advise how we can roll this back to a version that works properly again in this respect.
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Hi everyone. Withings emailed me back with a fix, and it has worked for me. Hope this helps! Have pasted the solution below.
Could you please try the following?:
uninstall the Health Mate app
reboot your mobile phone
reinstall the Health Mate app
Place the watch next to your mobile device and open the Health Mate app. From here go to My Devices->Steel HR->Screens customization.
Check if the "Steps" is now showing. If yes, then tick the checkmark and proceed to check your screen if your steps are now showing your screen.
What happened to the step screen on the Steel HR? After the update it dissapeared. You can't even add it back to the watch.
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