Steel HR Step screen not showing

How come it is not showing ? Please provide more information !

Yes, I have the same problem.This was also the main feature I was using.

I use the step count on the watch everyday.  It was present yesterday but today it has vanished and is not selectable on the screen customisation.  Please advise how this can be restored urgently.

Me too. It vanished suddenly at lunch time and the screen customisation on the app is not working either ( and I have an 11 second running session). It is impossible to get through to Help as far as I can see. 

I thought it was just me not seeing the steps screen. I don't see that option anymore to show in the 'customize screens' section. The whole point is to see that screen in the watch, instead of opening the app on the phone. Hope it's just a bug that they fix soon.

Mine too - suddenly disappeared from the watch abd not on customizable options in the app. I do now have a timer and stopwatch, so guessing that update has a bug in it which removed the stepper? Really want it back - it's what I use the most....

make sure you have 5.1.2 of the app then logout and back in again.  Steps available to be added to phone again

https://support.withings.com/hc/en-us/community/posts/360013419218-Steps-screen-disappeared

Unfortunately it is still not visible after updating and logging in again!

The helpdesk has still not responded to my email.

Thank you yupus - that has resolved the issue for me.

Yup, same here, very frustrating. I also sent an email yesterday, no response. Steps is one of the main features I use

Yay, just logged out and in again, issue fixed....for now! :)

Not fixed for me

I have tried to log out and log back in with the latest version of the app on Android phone, still no steps option under screen customisation menu. The steps screen is completely gone on the ⌚ after the latest upgrade, what is going on? Anyone knows how to fix it?

Steel HR suddenly stopped displaying number of steps. Why?