Hi All,
I ordered the Scanwatch on the 17th of September 2020 - Order - M7248342
The Collisimo tracking states that the package has arrived "in the recipient country" ( Ireland ) on the 23 September at 12.28 am - yet the Scanwatch has not been received - 6 days since the arrival to Ireland tracking date.
Can you kindly Investigate further your side as to when I will receive the Scanwatch? - I have sent in two requests for customer service but with no reply as of yet - This is really frustrating as it is an expensive watch with a very unsatisfactory post-sale customer experience in place.
If anyone from support is reading this please reply to my support requests promptly.
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