choose language

Deutsch Français 日本語 简体中文
Community Forum
Contact us

Fatmass does no longer show

1
Avatar
hakan.billig
Follow

I have two WBS01 balances, neither shows % fat mass. What should I do to get this recorded and displayed on my dashboard?

Comments

5 comments

Please sign in to leave a comment.

Sort by Date Votes
  • Avatar
    davidwat

    Same problem. I will text support.

    0
    Comment actions Permalink
  • Avatar
    joebrice

    I’ve had this issue for years. Support has little more than a cursory interest in addressing it.

    0
    Comment actions Permalink
  • Avatar
    jamesjfoley

    Same problem with me. Is there a fix?

    0
    Comment actions Permalink
  • Avatar
    davidwat

    This function returned after I replaced batteries.

    0
    Comment actions Permalink
  • Avatar
    markballou

    Same for me. Fat mass just recently failed to measure. Tried swapping batteries, resetting WiFi. No joy. Have written Customer Service, as they don't seem to monitor this forum at all. I'm hopeful for a reply and will post here if I learn anything.

    1
    Comment actions Permalink
1
Follow

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree
Disagree