I have IOS 14.0.1 installed on my iPhone. My Health Mate app is up to date (v. 5.1.0).
Recently after having to reset my phone and reinstall all apps and data from an iCloud backup, the Health Mate and Apple Health apps are not sharing data properly. While Health Mate is sharing my Withings weight, blood pressure and temperature data with Apple Health, Health Mate is no longer receiving my steps, heart rate and exercise data from Apple Health.
I have many times checked all the troubleshooting suggestions on the Withings website and have checked all my phone / app settings, including a system reboot but the problem still persists.
My Health Mate is still capturing data from my devices and sending it into my account on the cloud.
Please help me to resolve this issue.