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Body Cardio stopped reading reading metrics

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    ko

    I’m having the same problem.

    My scales haven’t taken measurements in 5 days. Says a X near the profiles as if there’s none. When trying to update or reconnect it doesn’t respond.

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    David.shakeshaft

    I had a similar problem but noted on another post that Withings recommend showering before using the scales! That wasn’t in any of the sales spiel but it did get me thinking that perhaps the problem is to do with moisture. So my wife and I wipe each of our feet with a moist flannel before putting them on the scales. We now get 100% of metrics recorded to the app. Don’t know if this helps with your particular problem but maybe worth a try.

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    ko

    I doubt that’s what’s happening in my case because I’ve had it for 16mths and never had a problem. It just isn’t connecting to any wireless services to register a reading and Withings/Nokia aren’t trying to help the issue.

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    ppainley

    Just encountered the same issue. Any luck resolving?

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    ko

    I resolved the issue by unpairing and repairing again.

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    rrggmm56

    I'm getting same problem - tried deleting  scale and reconnecting, restarting phone and scale, IOS latest update - very frustrating.

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