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Over 100000 steps displaying

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    andrew.shepherd82

    I think this was a daylight savings time change issue. I had the exact same. I sync’d with my phone and the issue seemed to go away but couldn’t tell you exactly what I did to resolve it sadly....

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    oliver.walters163

    My phone reads 230 steps after a sync, which is probably accurate. But the display is still incorrect 😔

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    gazreg7

    I found the same when the clocks went forward last month.
    However, I just woke up this morning (April 14th) and cannot find anything online about any clock changes around the world and yet my watch displays I have completed 561982 steps!!

    I have sync'd with my phone and that dsplays the correct amount of steps.

    I would like to know why this happens - anyone?

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    gazreg7

    As an additional note, if you press and hold the button for around 20 seconds (don't release the button and ignore the message when 'Factory Reset' is displayed), this will restart the watch and the display returns to normal.

    I have been looking all over this forum and different things and noticed there is not a single update from anyone at Withings - so I guess they have their money and it's up to us to sort our own issues out.

    Good luck everyone :)

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    jacqui.oconnor

    I woke this morning to find I had completed 164523 steps (74.77 miles) over night.

    After looking at this post did what @Gazreg7 suggested, which sorted steps, and then reset time to align the activity counter back to correct place. Watch now says 235 steps which is about right - weird happenings over night :O)

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