Steps on iPhone not sync.

phil1824

November 18, 2020 16:13

Steps on phone or watch used to Sync to Health mate. This stopped 2nd Nov.
I have latest iPhone and software ie iPhone 12 Plus Max and latest IOS.
I have deleted app and reinstalled and carried out recommendations on forum but no joy. Assistance valued.

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Zane

December 03, 2020 16:19
You may try contacting the support team of Withings. You can reach them using this link https://support.withings.com/hc/en-us/requests/new.
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