Der Withings Team,
this month November 2020, I bought a brandnew „BPM Core“ for my 82 year old mother. The set-up of the brandnew device was a adventure. With my Cable WLAN it was not Possible to connect the BPM Core. It Worksheet with the Vodafone WLAN. But I was not able to start the „Learning Tutorial“. I had 3 iPhones (IPhone X, IPhone 11 Pro and iPhone XS. With all iphones, I always got a „error Message“, when I started The Learning Tutorial. I used the „Help-Button“, but all possibilities to start the regular LearningTutorial didńt help.
To start the normal measurement was ok and the transfer of Datas to the APP. But all ECG Measurements had errors. It is not reasonable for an 82-year-old Woman to use this device. And for me as well. We have a „blood monitor“ with cable by Withings and this works well. Yesterday I sent the BPM Core back.
Normally the Most devices by Withings works very good and the robustness is Excellent but the BPM Core is not user friendly not like a Apple device, device is easy to use. You Must try to develop a „Blood Pressure Monitor“, which is not a adventure to connect with a iphone. many old people use such a device. It Must be absolutely easy to use. Please try to develop such a device, which is easy to use.