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Health App Shows my weight numerous times

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    Raven

    That sounds like duplicate data that may be coming from a different source. You may try to check if you have another app connected to your Health Mate account and compare the timestamps. That could probably the culprit. If not, you can try to contact the Withings tech guys here: https://within.gs/help.

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    claudiopedrazzi

    Hi, I have exactly the same problem. Were you able to solve the issue?

    I believe this strange behaviour has begun because I gave permission to "Health Mate" to read and write all data in "Health" (the standard iPhone App).  To explain: if I go under Health, and then > Profile > Apps, there I find Health Mate listed, and I gave permission to read and write all categories.

    I would appreciate to know if this problem was solved by the support or by yourself.

    Thanks a lot, 

    Claudio

     

     

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    isoko06

    I have the same ghost problem where my weight is repeated 20 or more times a day on my health mate app.  if this doesn't get fixed I have no reason to stay with withings.  can this be fixed?  I have sent several request for support in the past with no response so this is my last request before moving to another product and give negative feedback to all withings products, facebook and etc to steer people away from withings due to faulty products and lack of support.

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    claudiopedrazzi

    It is almost certainly due to some other App (in my case Health from Apple) having permission to WRITE data to Withings Health Mate. It was solved giving only read permission or something like this. By myself. Withings support is very… let’s say “low key”! Hope this helps!

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