Sleep trend not updating

Steel HR / Sport

January 24, 2021 15:56

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Written by brandon

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Sleep trend hasn’t updated in 3 weeks. All nightly sleep is available but the last 18 nights are not included.

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Official comments from Withings
Soha

March 04, 2021 22:47
Hello,

While we await the highly anticipated enhancements to our sleep tracking system which was the winner of our poll; we are happy to share a quick piece about how the watch tracks sleep stages.

The sleep stages (e.g. light and deep) are measured based on wrist movement.
Venus

February 04, 2021 08:59

Edited

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I've never experienced any issues with my sleep data using my Steel HR, but I found something that could possibly help you. Check this link: https://support.withings.com/hc/en-us/articles/227005068-Steel-HR-Steel-HR-Sport-I-m-having-issues-with-my-sleep-data-What-should-I-do-. If that doesn't work, you should contact the tech experts of Withings on this link: https://support.withings.com/hc/en-us/requests/new.
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