Body+ screen customization not working

gbleyan

February 01, 2021 07:23

I added my wife to the family so she could use the Body+ scale, but when I click on the scale settings to change the screens for her to see (BMI, water %, etc), there are no options available. Works fine for my settings.

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laurengrover

March 25, 2021 16:42
anyone from Withings fancy answering this?? I've just had my scales arrive and have the exact same problem. I've just read about poor customer service from Withings, so might be sending them straight back.

Also having issues with it only showing my profile in % and none of the other :(
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rayle

April 15, 2021 12:49
I got a blank screen for the second user, when I added another him under "Profile" -> "Add another user". It worked when I separated the users into different accounts in the web app (maybe there's an option to do this is android as well, but I couldn't find it) and then used "Log out" -> "Log in" in the android app.

Hope they fix it though.. it's kind of annoying to use like this.
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cosmingora

November 17, 2021 12:52

Edited
Log out and log back in solved the blank screen for me on android.
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victoria.weir01

April 12, 2022 18:49
Looks like everyone has the same issues and has been told the same thing. Doesn’t look like the scale will be taken off the market anytime soon lol. I’ll be returning mine since it’s fresh out of the box and it only measures my weight. Whewww.
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