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No Heart Rate

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    timjmcm

    I'm having the same issue... did you find a fix?

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    Venus

    I actually thought before that this was an issue or a bug until I found out that the impedance was not active on the scale. You can check it by opening the Health Mate app → My Devices → Select Scale → Fat mass and Heart Rate Measurements. If this is not the same case for you, try to contact Withings on this link: https://support.withings.com/hc/en-us/requests/new.

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