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Vitality points for 60% max heart rate

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    lstock29

    I got a Withings Steel HR a couple of weeks ago, and have the same problem. Always earned these points with my Garmin device I had previously. I queried it with Vitality yesterday and they replied to say they only award points for steps with Withings devices. I am a bit disappointed as I would have chosen a different watch if I’d known this. The FAQs on the Withings troubleshooting page in the Vitality Member Zone seem to imply that the activity points could be earned. https://www.vitality.co.uk/support/activity-trackers/withings/troubleshooting/

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    cath_a_thompson

    That is really disappointing because it clearly states about the 30 min workout as you say.  I am guessing that Withings would ultimately need to review their connection if they aren't actually pushing through that level of data.  Mine was bought as a gift so that I had a less rugged activity watch, so my husband is now not impressed that the information is misleading.

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