I not know why, but since iOS 14.x the sync between Health Mate and Apple Health is a nightmare. I am missing data or in Health Mate coming from Apple Health or in Apple Health data coming from Health Mate. I had this with different types of measurements. For example today I am missing a complete day of Blood pressure measurements made yesterday. The ones I made today I am also missing 1 but the ones of yesterday are not going towards Apple Health. A few weeks ago I had the same with body weight. I was also missing several days of data.
Automatic sync is not working, to get my data in Apple Health. I must do the following steps:
- Start Health Mate
- wait for the loading to finish
- Close Health Mate
- Start Apple Health
- no new data there.
- Close Apple Health
- Start Health Mate again
- Wait again for the loading to finish
- Close Health Mate again
- Start Apple Health again
- Now the data is there ( but from time to time missing data )
For your information, I have simular problems also with Thermo App. From Thermo to Health Mate all ok, but from Thermo to Apple Health simular actions required as with Health Mate.
What I already tried to fix this: uninstall Health Mate + Thermo App. Reboot iPhone. Install both Again. Do initial sync with the web. Then activate both apps in Apple Health, but same problem comes back.
So can you guys please fix this issue, because I am 100% sure that it is a software issue.
Thanks in advance.