choose language

Deutsch Français 日本語 简体中文

Deleting a measurement

-1

Comments

2 comments

Please sign in to leave a comment.

  • Avatar
    Raven

    I updated my app to the latest version and I never had any issues with data deletion. You can check your web dashboard and see if the data that was not supposed to be deleted is still there. It would also be ideal to contact the tech guys of Withings on this link: https://support.withings.com/hc/en-us/requests/new.

    0
    Comment actions Permalink
  • Avatar
    christopher.luttrell

    I have had the same issue with the app not deleting the measurement I’m viewing but my most recent one instead. After a few emails back and forth with Support, their solution was to try deleting a measurement from the web interface instead, which I did and it worked as it should. I don’t know if they’re going to fix the app, I hope so, but at least there is a workaround… even if it’s not ideal.

    0
    Comment actions Permalink
-1

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.