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Slow health mate sync to Apple health, and background doesn’t work

Health Mate
  • Edited
Written by rick

2 comments

The health mate app takes far too long to sync weight data to Apple Health. I haven’t figured out exactly how to get it to sync, but it seems like I have to leave health mate running for several minutes and then it finally syncs. I know sync isn’t broken because it eventually will, but it’s really irritating that it’s this slow. Can this be fixed? This isn’t a recent problem; it’s been doing this for at least a year or two. But it’s really annoying.

This wouldn’t be such an issue if it would actually sync to Apple Health while in the background, but that doesn’t work either. I see one other forum post where the user claims that was solved, but it still doesn’t work for me. I checked and I do have “background app refresh” enabled for Health Mate, so it should work. Please fix this!

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Comments

Date Votes
  • hi
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    It‘s definitly an issue I hate the most about the app. Every morning I chrck my stats with the body Cardio and want to see the results on my watch face complications. But the dat sync has to be forced manually, it‘s really a shame.

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  • leon
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    I have been having sporadic issues with my new Body+ scale.  Support told me that there is an iOS limitation that prevents automatic syncing in the background. They say I have to manually activate Health Mate, then Apple Health, return to Health Mate, and refresh the app. While this now appears to be working okay, the “iOS limitation” is patently untrue. I have several other apps that update Health in the background and the updates are nearly instantaneous. I’m not an iOS developer, but I have other development experience. I scanned the Apple Developer docs and forums, but found no indication of limits on background updates to Health. 

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