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Import duty

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    dave.fordham

    I seem to remember before Brexit the mrp for the 42mm Scanwatch was £279 (inc VAT).  Since Jan the cost was reduced to £208.29 ex VAT.  I assume the £59.04 is this VAT (20%) + some extra for customs / handling?  or did you buy the 38mm watch?   So total cost seems to be about right / similar to buying from UK supplier.

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    ccaallen

    See website

    https://www.withings.com/uk/fr/info/brexit-update 

    It is quite clear.

     

     

     

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    dave.fordham

    See: https://www.withings.com/uk/en/info/brexit-update

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    tristan2002.13

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    caroline9436

    I have had the same issue of not being advised about customs duty.  The popup in the above screenshot is a new addition since I ordered - presumably in response to our raising issues. There was nothing indicated to me during ordering that the watch was being sent from outside the UK with duty to pay.

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    trevor.gane

    I am still waiting for my scan watch. I got this as a text message but then got charged 2 x £15 which was billed by :

    “ VESTA *VODAFONE T
    VODAFONE.COUK IE “

    Royal Mail: We attempted to deliver a parcel , visit https://attempted-delivery.uk/
    to pay for redelivery or else your parcel will be sent back to the merchant.

    Has anyone else experienced this or is it a scam and I’ll still be charged by the courier when it finally arrives ?

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    scaipad

    Just received order from Withings. I’m in Canada 🇨🇦 and order was shipped from USA 🇺🇸. However, the shipping label reflects where product was manufactured, and as the Body Cardio scale and Scan Watch are both made in China, I had to pay Duty which worked out to $113 Canadian.

    I was aware at time of order that duty and provincial taxes would be due.

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