Can’t reset

handymangl1000

March 30, 2021 15:58

The screen is stuck set up and beating heart

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Zane

March 31, 2021 18:32
I recently reset my Steel HR to factory settings and it also shows the same thing, the word 'Setup' and a beating heart icon. To complete the reset process, I dissociated the watch from the Health Mate app and removed it from the Bluetooth settings of my phone. Then, I followed the steps in this link https://support.withings.com/hc/en-us/articles/227852508 to re-install my Steel HR. I hope this helps.
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