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BPM Connect not recognizing family member

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    ki4evh+withings

    I’ve got a similar question. My wife has her own account. We set it up under her account second, but it continues to record her blood pressure under my account.

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    labellaluna58

    After much research I found the answer! You have to tell the unit who is measuring BP. At the end when the name comes up you press the button until you find the persons name and choose it. Then it will record the right person.

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    labellaluna58

    A little more instruction- press the button for 2 seconds to scroll through the names. When you find the name you need do a quick press on the button to select. Hope that helps

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    ki4evh+withings

    Spot on. I found this eventually when I found the online manual in PDF...

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