choose language

Deutsch Français 日本語 简体中文

Lost watch Steel HR

0

Comments

2 comments

Please sign in to leave a comment.

  • Avatar
    tristan2002.13

    No that's not possible. If you're near it you can see in the app if it's connected and then trigger a vibration

    0
    Comment actions Permalink
  • Avatar
    aislinglee

    Thanks Tristan, I've tried that.

    For reference for Withings support:
    I've checked for last synch time in app (which I was in my bed then) and I tore my room apart. I retraced my exact steps between when I woke up and when I realised it was missing and couldn't find it.
    While retracing my steps I tried scanning for it in the app and just general bluetooth settings for the device (I also enabled Bluetooth HCI snooping to try see if itd appear in the logs re-disconnection time or pinging when out looking) but no joy.

    I also tried to exported bug reports from my phone and nothing usable was present (didnt go back far enough).

    Not sure if there's any further data I can gleam from the app that you might be able to provide? like background connections/communications that might not be readily accessible to end users ? any help at all to try better triangulate where it fell off would be greatly appreciated as I'm very lost without my watch.

    Thanks in advance, 

    Aisling

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.