Having troubles reaching out to us? Here’s how to contact us!

Thank you, but you haven't listed any phone numbers 

None of this works.  it just loops infinitely.  Very poor.

I want to call you and I am in United States. What is the phone number?

The link goes to a blank page. Your IT department needs to fix this. There is a customer that pointed this out 3 months ago.

The worst customer's support ever. I will tell my friends not to buy.

Hello, 

Thank you for your replies. I’m sorry that some of you are not able to access the links. Can you please try again using another browser? Otherwise, you can click on https://within.gs/help to reach out to us.

@mmastykarz: I’m sorry that you’re not satisfied with our customer service. May I know how we can help you?

Have a nice day,

Armelle, Withings Customer Service

Yes. By answering to all unanswered questions on forum. There are plenty.

Hello

I don't who to reach.

I had a problem installing a Steel HR sport, after my phone ( Samsung A10 ) locked me out and needed factory reset. Two days were wasted when I tried everything on this earth to reinstall this watch.

I don't know if you are aware of this, but this is driving me crazy.

Reinstalled the Health Mate, unpaired and paired numerous times, factory reset the watch many times.

Even if synced and connected it won't last.

I just had it. I bought it about two years ago from amazon.ca.

I like the watch but right now it is useless. Can you replace it with the working one?

I'm in Canada.

Thanks

Tibor

I am having trouble getting access to the status of my order. I received an email with my order number and a link but whenever I plug in the information it says that my order number is not valid. I tried to contact support but there is not an email or phone number listed. I am in the US. Can someone help?

Hello @jthack8,

I'm sorry that you weren't able to contact us. In order to reach out to us, please click on https://within.gs/help and either log in with your Health Mate credentials or select the Guest Mode. Then, go to My Order > Webstore North America > Order and Payment. Down below, you will see "How would you like to get in touch?". Please click on "Send us an email" in order to reach out to us. 

Happy Friday,

Armelle, Withings Customer Service

WHAT IS THE PHONE NUMBER?!! I need customer service.

how do i speak to someone about a product. there is no contact number or email.

the link just hangs for hours.

When will the new Horizon be available?