choose language

Deutsch Français 日本語 简体中文

Reminders not working as of HM 5.5

0

Comments

5 comments

Please sign in to leave a comment.

  • Official comment
    Avatar
    Armelle

    Hello, 

     

    Thank you all for your patience. We have starting releasing Health Mate 5.5.1 this week. Once you update the app, the reminders will work again.

     

    Enjoy the feature and thank you again for your patience!

     

    Armelle, Withings Customer Service

    Comment actions Permalink
  • Avatar
    lexieks78

    Same here. Uninstalled, reset and re-paired. Still not working. This was one of my favorite features.

    0
    Comment actions Permalink
  • Avatar
    vin.latus

    Not working here either.

    0
    Comment actions Permalink
  • Avatar
    kimluminen

    I can happily confirm that it seems to have been resolved with the latest update. Many thanks! 😊

    0
    Comment actions Permalink
  • Avatar
    lexieks78

    Working again! Thank you! Fantastic customer service, too!

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.