Our Public Introduction

HI Armelle is Withings going to be at the CES 2022 event . And will they be introducing any new features for the scanwatch now that there able to market in the US as well. Or any improvements which your willing to share or furture developments in the pipeline for all the scanwatch community.👍

Hello @zafislam9,

Yes, we will be at the CES! Regarding ScanWatch, we are planning new developments that we will announce later. However, I can already tell you that we are working on improving the heart rate algorithm (and everything related to it) as well as the sleep algorithm. 

Thank you for your continuous involvement in our Community,

Armelle, Withings Customer Service

Armelle great to hear that u will be at CES 2022.Nice to see that improvements are been made to heart rate and sleep algorithms. Is there any chance that REM would be included,or in process to follow. Some time ago you did mention something about active mins is this still on the table,as we all are deeply waiting for this update.By chance can u speak to development team on this topic please . And give some insights we are eagerly awaiting for your return reply.⭐

Hi all from the scanwatch community Happy New Year.🎉🎉
Hopping for a much brighter 2022 from Withings an team members.Yur all busy with CES 2022.
Regards.⭐

Hey @armelle, will withings be supporting matter? I'd love for my sleep monitor device to receive an upgrade

Bonjour Armelle,

J'ai écris un article sur le forum il y a un mois au sujet du suivi d'activité. Fidèle de la marque depuis des années (plus de 22Millions de pas, plusieurs montres dont Scanwatch, balance, tensiomètre). Je regrette depuis longtemps que la marque ne développe pas de bracelet ou bague ou autre objet qui permette à la fois le suivi d'activité (entre autre le nombre pas, qui était un des premiers attraits à l'utilisation d'une montre de la marque) et d'autre part de porter une montre autre que la marque Withings. J'adore ma dernière acquisition (Scanwatch achetée dès sa sortie) mais je possède plusieurs montres de marques différentes (entre 1000.- et 5000.- €) et je commence à regretter de ne jamais les porter - je trouve ridicule de porter 2 montres - j'ai bien essayé avec Pulse mais cette dernière ressemble trop à une montre. Une bonne idée serait un bracelet, sans cadran pour garder une certaines finesse (ce qui serait un nouvel axe de développement - les grandes marques horlogères de luxe le font déjà). Vos nouveautés, annoncées puis attendues de longs mois..., donnent l'impression d'une course en avant. Proposer un basique pourrait vous apporter de nouveaux clients, et accessoirement vous permettre de garder les actuels : malgré ma loyauté je suis à 2 doigts de vous lâcher ! Je veux pouvoir porter mes Panerai, Cartier et autres montres !

En espérant être entendu...

Bien à vous,

Franck

Hello Armelle, 

I was hoping to reach out in order to request for a feature that would potentially improve the likelihood for us users to rely and depend on using the Scanwatch more. It would be a simple feature regarding the "Long Press Shortcut". Through the phone, we are only able to customize the shortcut with three options: 

1. Record an ECG
2. Start an SPO2 Measurement
3. Start a workout

I was wondering if it would be a possibility to add more options to the Long Press Shortcut to drastically improve the convenience and efficiency with the user interface - specifically something as simple as the timer or stopwatch. Something like this would definitely help me or anyone else have a much higher potential or preference to use these features on the actual device, rather than relying on an external timer like my phone or any other devices that provide a much more instant/convenient way to access a timer.

At the moment in order to access those features - like the timer for example, we must:

1. Wake the watch
2. Scroll to clock 
3. Press the crown 
4. Scroll Down
5. Scroll down
6. Press the crown 
7. Input/Scroll the desired length of time 
8. Press the crown

Speaking practically - this creates a long process between the user and the desired function - in short, making us prefer to use something else instead of the included feature, or the device at all.

Considering that the timer is integrated into the watch for "Convenience" and "Ease of Access" - it is unfortunate that getting to a commonly used feature requires an unnecessarily long process. 

I hope this comment/suggestion reaches the appropriate people and department in order to help any considerations! I feel that something like that would greatly improve satisfaction for everyone! Genuine hope for this to get through because your products are very very premium, but although they are nice - it also should not sacrifice or take shortcuts for other factors like usability, convenience, or practicality. 

Just genuine constructive feedback from a hopeful - yet [nearly] satisfied customer! 
Thank you to the entire team for all your contributions towards an amazing device.

Paolo Cristobal

☝ This! 👆

We need more options for using the long press!

I, personally, would like to see the last received message(s) again.