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Online dashboard not updating

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    sheree.pecoraro

    Same for me. May 14th is the last day it updated anything other than weight and on the 14th all of my data except weight was incomplete. So something happened on May 14. My health mate app on the other hand is correct with all data. So to be clear, Health Mate app is working properly but web based dashboard is only logging weight data. No sleep, steps, heart rate or exercise.

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    rservranckx

    Ditto!

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    david_moxon

    I have the same issue too, scales work fine and blood pressure monitor updates ok,  however no steps or activity since the 10th of May? - many thanks

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    dchall041

    I am in the same boat...

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    e.lindberg

    Same here. No steps since 10th of May. Also, no heart rate readings since 11th of May. It shows in the Health Mate iOS app.

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    rservranckx

    I’ve as of a few minutes ago, all of my activity/step data has been properly updated on my HM web dashboard.

    The HM app that is running on another device (iPad), was also updated after a long “processing” delay (45-60 seconds). 

    Rob

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    david_moxon

    Same here Rob, it looks like the withings guys have sorted it! :)

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    wren

    Same here. No update in 5 weeks!

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