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Body Cardio scale setup fails unless phone GPS is turned ON




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  • Official comment



    Thanks for the post. As indicated in this article, activating the location is necessary for all Android mobile devices during the set up. 


    If you have any other questions, feel free to ask.


    Have a great day,


    Armelle, Withings Customer Service

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    THANK YOU! I was ready to send the product back as defective until I found this post. Sent Withings an email with a request for help but they are taking their sweet time to reply. Talk about your 1 star customer service...

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