choose language

Deutsch Français 日本語 简体中文

Body Cardio scale setup fails unless phone GPS is turned ON

0

Comments

2 comments

Please sign in to leave a comment.

  • Official comment
    Avatar
    Armelle

    Hi, 

     

    Thanks for the post. As indicated in this article, activating the location is necessary for all Android mobile devices during the set up. 

     

    If you have any other questions, feel free to ask.

     

    Have a great day,

     

    Armelle, Withings Customer Service

    Comment actions Permalink
  • Avatar
    allmyshitinonebox

    THANK YOU! I was ready to send the product back as defective until I found this post. Sent Withings an email with a request for help but they are taking their sweet time to reply. Talk about your 1 star customer service...

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.