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Web dashboard doesn't display data from healthmate app

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  • Official comment
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    Armelle

    Hi, 

     

    Thank you for letting us know about this. Please know that our developers are currently working on solving this issue. I can’t give you a date yet, but we’re doing our best to fix this as soon as we can.

     

    Thanks for your patience and your understanding.

     

    Have a nice day,

     

    Armelle, Withings Customer Service

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  • Avatar
    y070968

    Même problème, les activités étant sur l'application mobile ne se synchronisent plus avec l'interface Web, ni avec Strava.

    Par contre, le nombres de pas et la fréquence cardiaque remontent bien.

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    obewanz

    Hi !
    I’ve a similar issue : data’s are well updated from my Samsung A40 HM App to the dashboard web site, but excepted GPS datas…

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