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Watch and APP step difference

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13 comments

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    catalina.sparleanu

    I have the same problem. Did anyone find out why is this happening and how to solve the issue?

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    marknicholls1962

    The issue is easily resolved by making sure that you close the app after use. In android, this means tapping the r/h icon at the bottom of the screen and then swiping the apps to close them. Makes the phone run faster too!

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    catalina.sparleanu

    Thank you, marknicholls1962 ! I will try. Hope it works. 

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    potere69

    Same problem here. It's really frustrating when my watch celebrates that I hit my goal but then the app breaks my heart. I've tried closing out of the app after each sync and still doesn't help.

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    eoinpc

    I have done the same. One day i had zero steps after doing 15000. This has been since the most recent update.

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    eoinpc

    I have done the same. One day i had zero steps after doing 15000. This has been since the most recent update.

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    eoinpc

    I have done the same. One day i had zero steps after doing 15000. This has been since the most recent update.

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    benberthezene

    Same problem here. Have to restart the app a few times to get the right steps count on it, since the last update.

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    Zane

    I have tried to uninstall the app, reboot my phone, and install it again. After that, everything is working fine. Hope this helps you as well.

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    timward0102

    Some problem here ! Obviously the Withings Watch is just an inaccurate piece of crap and no one you can contact for help

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    andy._hamer

    Same as mine crap I’m changing

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    andy._hamer

    They say it the battery last a full month no way utter rubbish

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    davidhvaughan

    Steel HR, Health Mate, and Apple Health all indicate different number of steps.

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