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Low step count on Steel HR

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    ajdavispost

    I too am a bit frustrated having replaced a Fitbit with a Withings HR. The step count is about that of the Fitbit. I play an hour of football each week. This used to register a minimum of 14000 steps. With the Withings HR, it barely exceeded 7000. I would be happy if it was the case that the Fitbit records gestures and the like and so was inaccurate. But clearly the Withings does not measure a significant amount of legitimate steps. If this can be addressed through Firmware then please do this.

    It is a shame because they are nice watches nice features, great battery life. I can't recommend them as Fitness monitors however.

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    nicola.kapeli

    I'm very disappointed with my HR step tracking and finding it very demotivating. Yesterday my husband and I were together all day and did a long beach walk, he ended up with 12000+ steps compared to my 6700 and in 30cm shorter than him so I should have more! GPS tracking showed his steps as on target and mine no where near. Is there any way to change stride length? I cant find information anywhere

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    tartoandres

    Hi! I'm new owner of HR Steel SPORT, but kind of confused, because...

    * I walked today some 3000 steps during the first half of a day;
    * Then went to play badminton under heavy stress and action for about 90min (pulse between 130-160) - and saw that I made some 5600 steps;

    And after that I still see that I haven't reached my goal as it simply summarizes 3000+5600! But the last 5600 - this was much more of energy given out, not comparable with walking? I'm a stupid or what? Or is it really that with SPORT HR model they have not been thinking about the difference of different sport modes and therefore, after some heavy sport day, I find that my goal is about 90%, while Polar Sport has given me some 150%?

    Do you have also same issue?

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    kokorou

    Many times, while I traveled with my family. My step count always much lower than others. So, my family have Garmin, Fitbit, Amazefit, Miband 4. They are all nearly same step count(+-250 steps) except my Steel HR. It's below than others about 15-20% even I walked higher distance. 

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    jakob.staerk+withings

    In start december i switched from fitbit charge 2 to Withings HR Sport - i have also seen my daily step rate plummet.

     

    My wifi have a Withings HR, so i have tried wearing both watches, fist one on each wrist, then both on the wrist. i have also tried with the fitbit.

    My results so far

    1) Fitbit is very sensitive and counts way to many steps - i have woken up in the morning with 27 steps on my fitbit.

    2) When walking the dog outdors the HR and the HR Sport are almost in sync on steps count - and it seams correct

    3) When walking inside the house - i get almost zero step on the HR Sport, the HR counts 

    4) The sensitivity on the HR Sport to low - it affect sleep tracking, it does not register correct that i am awake - making my sleep score better that it should be. Also have seen nights where i have been to the bathroom 15-20 meters walking - but 0 steps.

     

    Is my HR Sport not calibrated correct ? How can i adjust it ? One thing is steps, but the sleep tracking will show me as sleeping if i am reading reading in bed.

     

    The fitbit charge 2 was to sensitive and given false results, the HR Sport not sensitive enough and gives false results

    Part from that i actually very much like the HR Sport

     

     

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    merilimaemets

    Actually it seems that devices count differently. Me and my hubby have same watch and we always joke about it how he usually already has reached 10 000 by walking same route but I often reach in the end of day. Also we were in a travel group recently where was 2 apple watches and one withings.. And even if I woke up earlier, went to swim, run around like a crazy they all got their 10 000 steps mark quite same time but waaaay earlier that i :D

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    safadisami

    It seems to be a well known issue. I am returning my watch after noticing also that basically walking around my house does not count. I also tested in a walking workout that I had 20% less steps counted vs the number of steps counted on google fit by my phone. We are June 2020 and no firmware fixed the issue. Beautiful watch but inaccurate. Steel HR sapphire

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    trigtr76

    It got to the point where I am now testing an Apple Watch, it looks like a Smart Watch and the battery life sucks which is exactly why I went down the SHR route in the first place, you have to buy apps because simple features arent included which also sucks but when you have a fitness monitor that's inaccurate, what's the point?

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