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Lost Data

Wi-Fi Body Scale WBS01
Answered
Written by tb10181971

2 comments

I was under the impression that the scale saved the last 20-30 data points and would upload them when reconnected. My scale was disconnected from my wireless for about a month and a half and should have data points to upload. The scale was reconnected to WiFi this morning and as of yet I only have the two data points from this morning.

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Date Votes
  • Zane
    • Edited
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    I had the same issue before and contacted Withings customer support. They informed me that the Wi-Fi Body scale can only save 16 measurements and if we're unable to sync it, the first measurement will be overwritten by the new ones.

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  • s1eve
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    Interesting. Exact same thing here (lost WiFi for about 2 weeks), EXCEPT it did not overwrite the first measurement. The historical graph still shows up on the scale's display, it syncs new measurements, but the history does not appear to be syncing. I've contacted support and will post back with results. 

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