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Unable to contact support

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    andrew.ae

    Didn’t record my walk this morning however, pacer and health did

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    andrew.ae

    I give up

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    p38lombard

    Since march 11 my watch regularly registrr 0 Steps for a day whereas the day graphic has registered steps. What can i do ?
    It happens 1 To 2 times à week.

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    ouzo50

    No one is helping me , this new BP product does not work, NO CUSTOMER SUPORT,

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    wpersons

    It appears to be design that we cannot reach anyone from Withings for product support. My HR sport watch went dead yesterday, it had just been charged to 100% and then it goes dead - hands frozen, no response to holding the button down for 15+ seconds, no response when placed on the charger, Bluetooth can’t find the watch. And now looking for customer service sends me into a unhelpful loop of articles and forum entries. No way to actually contact a customer support person. I have been a big fan of Withings and had just completed a glowing survey singing their praises. My survey would look very different today. Frustrating!

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    wpersons

    It appears to be design that we cannot reach anyone from Withings for product support. My HR sport watch went dead yesterday, it had just been charged to 100% and then it goes dead - hands frozen, no response to holding the button down for 15+ seconds, no response when placed on the charger, Bluetooth can’t find the watch. And now looking for customer service sends me into a unhelpful loop of articles and forum entries. No way to actually contact a customer support person. I have been a big fan of Withings and had just completed a glowing survey singing their praises. My survey would look very different today. Frustrating!

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    wpersons

    Sorry for the double post. I’ll add that I bought the watch from Withings (not Amazon) and I’ve had it for one month.

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