App not syncing weight from Withings scale

Hey ! Are you on iOS10? I have a similar behavior with my iPhone on iOS 10 and my Body Cardio in WiFi. I have to pull the timeline in order to make the measure appears. However, my friend using my scale too and who has an iPhone X on iOS12 doesn't need to do that.

My scales are not syncing with my iPhone XS iOS13.6 but my weight is syncing with my partners iPhone XR iOS 13.4.1

i bought a hundred pound pulse on Christmas eve cant use it without health mate app

I have a separate issue in that the data sync to my online Nokia / Withings account from the scale works fine BUT the sync of my data back to apple health is entirely wrong (when requested) sending instead a data source packet containing a wrong  / random weight. I have deleted this packet in Apple Health and tried again and same result. Also tested this requested packet using a third party app and again the exact same result - the data stream being sent is wrong! What gives? This happened after the recent update of Health Mate. 

withings scale stop uploading To the app iOS

I can’t get my scales and Healthmate to sync because of my new Wi-Fi. I just got Fiber and harlthmate is saying it won’t sync to more than 2.4????help? Does this render my scales useless?

My weight data since 7/21/21 is not syncing with my iPhone 13 Pro Max.  I have replaced the batteries.  Since battery replacement my 3 letter identifier is present and so is the 3 letter identifier of someone else.  What's up with that?  Has my account been hacked?

Meine Waage überträgt nur noch Gewicht, sondt nichts mehr seit 18.01.22

I recently had a similar experience.  In my case, the app would not sync at all with the scale.  When I described the problem to customer service, they recommended I remove the batteries from the scale, wait 60 seconds, reinsert the batteries and try again.  This worked.  Seemed like such a simply fix I was surprised it was not on the support page.  That is why I'm providing this comment!

Mine is not that easy to open, and I am not going to take the back off, I will probably return this 

My scale will not transfer the weight to the app on my iPhone 12 iOS14.3.