App not syncing weight from Withings scale

Hey ! Are you on iOS10? I have a similar behavior with my iPhone on iOS 10 and my Body Cardio in WiFi. I have to pull the timeline in order to make the measure appears. However, my friend using my scale too and who has an iPhone X on iOS12 doesn't need to do that.

I have a separate issue in that the data sync to my online Nokia / Withings account from the scale works fine BUT the sync of my data back to apple health is entirely wrong (when requested) sending instead a data source packet containing a wrong  / random weight. I have deleted this packet in Apple Health and tried again and same result. Also tested this requested packet using a third party app and again the exact same result - the data stream being sent is wrong! What gives? This happened after the recent update of Health Mate. 

withings scale stop uploading To the app iOS

My scales are not syncing with my iPhone XS iOS13.6 but my weight is syncing with my partners iPhone XR iOS 13.4.1

i bought a hundred pound pulse on Christmas eve cant use it without health mate app

Mine is not that easy to open, and I am not going to take the back off, I will probably return this 

My scale will not transfer the weight to the app on my iPhone 12 iOS14.3. 

I can’t get my scales and Healthmate to sync because of my new Wi-Fi. I just got Fiber and harlthmate is saying it won’t sync to more than 2.4????help? Does this render my scales useless?

I recently had a similar experience.  In my case, the app would not sync at all with the scale.  When I described the problem to customer service, they recommended I remove the batteries from the scale, wait 60 seconds, reinsert the batteries and try again.  This worked.  Seemed like such a simply fix I was surprised it was not on the support page.  That is why I'm providing this comment!