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Steel HR not responding to button presses

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    Céline

    Hello, 

    Welcome to our Forum !

    I strongly invite you to contact our support team regarding your watch with unresponsive button and pixelated screen.

    You can fill a from <<<here>>>

    Thank you !

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    wasim

    My Steel HR just stopped at 07:49 this morning. Absolutely no response to pressing the button at all even when holding it for upto 60 seconds☹️

    Edit:

     It turns out that my watch seemed to have lost a lot of battery charge overnight. It lasted less than 3 weeks. At night it must have had at least 30% (app was saying 58% while unable to connect) and it was zero in the morning. After charging, it’s lost only 3% over a day which seems more normal.

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