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Deleting user

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jeff.thormodson
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After a divorce, how can one delete a user from the scale? Is there a way to reset the scale?

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    Lucille

    To remove a user from the scale, you have to know if the user is on the same account as you are, or on a separate one.

    If all the users are on your own account, you'll have to delete the user from your account. In the process, you'll have the choice to make the user independent so that he can keep his data. More info here: https://support.withings.com/hc/en-us/articles/206594198

    If the other user was using a separate account, you can unlink this other account from your scale by doing the following:

    - In Health Mate, go to My devices.

    - Click on More Settings below the device you want to dissociate.

    - Click Dissociate from all other accounts.

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    rainydaya

    Hi, 

     

    I created a test email account - and now I want to delete it for personal reasons.... I tried to go to https://dashboard.health.nokia.com/ but it doesn't work. I cannot delete the online account without actually connecting to a withings scale which is really f*(***(&*( annoying. Please help. 

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