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Steel HR Issues : Bluetooth/connectivity, battery

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    joseph.g.beatty

    I've had the same issues with the connectivity. One thing that I have found helps occasionally is to turn my phone off and on again. Also starting a workout sometimes does it as well.

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    rjwillbourne

    This might be of some help.

    I got my watch about 6mths ago and had the same issues.

    I would suggest that you check the watches firmware, this is done through the health mate app.

    Go to my devices and scroll down to settings. Open settings and scroll down to software version. The latest software version is 5331 so anything previous to this needs updating which can also be done through the app by clicking on check for updates.

    Once I had done the update the connection problems were resolved.

    My setup was at the time Android 8 (Oreo) on the Withings/Nokia HR Steel.

    I am still running the same setup but my phone is now running Android 9 (Pie)

    Hope this is off some help. Good luck.

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    crowedar

    Hey, I had the same issue with the battery, I realised that if you leave it on charge after it gets to 100% for 30mins to an hour. The battery then stays at 100% much longer.

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    forresthoover

    After connecting my Steel HR to my phone it worked, connected fine But soon after phone soon started resetting occasionally. I had do uninstall the app and forget the bluetooth connection to the watch. It was also connected to the sleep pad device. I'm using android 6.01 Knox, which is on the Note4. Is there android rev level required in order to work properly with these devices.

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