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Cannot connect scale to Wifi

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    cobleigh

    OK. I think I figured it out. If I typed the password using the keyboard on my iPhone, it worked. If I pasted the password from my PassWord manager, it didn't work.

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    j.appel

    I can confirm. Not using the Password manager did the trick. Seems to be some software bug!

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    rdixson

    I have a Motorola Android.  Attempting to connect Health Mate app to a wireless scale.  Cannot find scale.  Saw "won't work on 5G" post.  Use spectrum wireless.  Changed phone from 5G to 2G.  Tried with scale next to router, phone next to scale.  Still cannot find.  Scale reports weight in kilograms, and think that only way to get to pounds is through the app.  Makes scale useless.  Anyone know how to solve or phone number of manufacturer help desk?

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    kimranum

    Rdixson- I’m having the exact same problem. On an iPhone. No other issues except won’t connect to my 2G WiFi. Everything else is working on our WiFi so I know that’s not the problem.

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