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No connectivity

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    gutemberg.amorim

    I haven't connected my watch since beforehand Christmas. It's ridiculous. I bough a smart watch and got a analog watch.

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    naselli_giulio

    Health Mate cannot find my watch Steel HR from 01/25th. What can I do for a solution?

     

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    Zane

    I found this article https://support.withings.com/hc/en-us/articles/226962408 from their website about the steps you need to do if your watch is not connecting to the Health Mate app. Hope this helps.

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    chuckanddiane

    In common with others, my iPad cannot find my Steel HR and has been unable to do so since Christmas.  Please either provide a fix, replace the watch or refund its cost.

    Thanks,

    Chuck

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    henri.davids

    Oh I am so frustrated about the Steel HR with the Health Mate app, with the same problems. It is the worst product I have ever had, with so ridiculous many bugs, unbelievable. Why is everybody having these problems for years now, and why are these problems not history yet? It must be because it is a very bad product, that will never work as expected. IT IS A SHAME.

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