choose language

Deutsch Français 日本語 简体中文

WiFi measurement sync issue

0

Comments

4 comments

Please sign in to leave a comment.

  • Official comment
    Avatar
    Céline

    Hi Jaakko, 

    Can you update me on your issue ? Is it still going on ?

    I invite you to move your scale closer to your Wifi router just to be sure it is not coming from that !

    Thanks

    Comment actions Permalink
  • Avatar
    jaakko.simperi

    Hi,

    I believe it was purely WiFi signal issue as I took scale to second floor, closer to wifi router, and it synced all data.

    This raise couple new questions;

    a) If I use Wifi analyzer, I can see that my Wifi SSID is still almost 30-40% of signal strength in place where scale originally located. How good signal it need to be that scale gets connection for syncing ?

    b) How many measurements it stores to scale it self? Just thinking that I could bring scale next to wifi router now and then if it could store multiple days to internal memory of scale..


    Thanks in advance,
    Jaska

    0
    Comment actions Permalink
  • Avatar
    pingpongpells

    Hi Jaska.  Got mine last week and asked Withings if it stored measurements as I was going away for Easter.  They told me 16.  I took about 8 and they all downloaded when I got home.  

    I also just asked how to connect BT and W's sent a link and I just did it.  I havnt taken any measurements yet, so may not know which will record it WiFi BT or both.  When I go away for a holiday I want to take it and store more than 16 measurements.

    0
    Comment actions Permalink
  • Avatar
    ahmed.sheikhab

    I have the same issue - my scale is next to the router - but it doesn't sync. even after factory reset. In fact when I try to update wifi setting my SSID's no longer appear. 

     

    only appear after hard reset, but still no sync

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.