Demo mode

es1046

January 29, 2019 17:28

My NEY watch is in demo mode.

I am trying to restart them, but they do not respond to a button click:

- "Press and hold the button on the side of watch for 10 seconds. It will now show Display Exit."

what should I do?

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Lucille

February 26, 2019 16:51

Edited
You can press on Steel HR's button in 2 different ways : short press and long press.

Short press (click) mostly allows you to switch from one screen to another.

Long press (pushing and holding the button during one second) allows you do an action, for instance:

- Choose to exit demo mode (you will need to click 5 times to confirm)
- Activate/De-activate the alarm directly from the watch
- Start a sport session
- etc...

In your case, if you are able to access the "Display exit" screen but can't go further, it may be that you are doing a short press instead of a long press.

Hope this helps.
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