Our WS-50 stopped powering on.
It was working fine. Then it suddenly stopped powering up when stepped on.
Changing the batteries doesn’t seem to help.
I don’t see any sort of re-set switch or a way to further troubleshoot the problem.
21 comments
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Our WS-50 stopped powering on.
It was working fine. Then it suddenly stopped powering up when stepped on.
Changing the batteries doesn’t seem to help.
I don’t see any sort of re-set switch or a way to further troubleshoot the problem.
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Same.
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Ditto. Installed new batteries. also noted in dark room the back-light is dimly on.
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ditto
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the same
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Same here.
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Last time it happened, I cleaned the battery contacts as suggested and it worked for about a month, but then stopped again.
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any resolution? mine stopped working today, new battery didn't help.
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Ok I am seeing a trend for this scale just randomly stop working for no reason. Mine has also just quit. I don’t see any solutions or suggestions on how to fix the issue, if it’s even fixable. Anyone else figure it out.
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Definitely a pattern emerging - mine went MIA today. Planned obsolescence?
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Mine quit taking measurements today. Unit is 3 years old. The display shows a right side down arrow indicating I need to place weight on right bottom corner. Sensor failure?
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My WD-50 stopped now.
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Mine stopped working as well last week. Less than 3 years old...
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i just figured mine out. there was one of the battery contacts that was corroded. I scraped it clean to the metal and it started working again. I am guessing it was getting enough power to lightly flicker the screen but not enough for anything else.
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same. two new sets of batteries, scale does not go on.
please advise.
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My unit went out too! Same as the comments above. I've tried everything except taking it apart. I don't see any comments from Withings here. Has anyone figured out why they suddenly stopped working?
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mine is going crazy. reported weight not stable, and varies by 100's of pounds. changed batteries 3 times.
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My weight is reduced by half. :-o
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Mine stopped working two months ago. I have replaced batteries, trying different types, cleaned the connection and still will not turn on.
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Mine just stopped working too. It will not turn on. I replaced batteries, cleaned and still does not work.
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After seven to eight (7-8) years it stopped working.
I bought a new one - WITHINGS Body+
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Same here, first batteries were running out in a few days, now it doesn´t power on regardless, I tried even different brands for batteries, it is a pity, it lasted over 8 years which is great but it seems to me the new firmware did what is expected, blown up the scale, I was thinking on buying anohter one, not any more after reading lot of people have same issue. First batteries, then all of a sudden it won´t display anything....
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