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Not recording sleep

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    marknicholls1962

    The watch has a temperature sensor inside it. Our body temp lowers when we rest and this drop in temp is one of the ways the watches detect sleep as opposed to rest. Make sure your  gf wears her watch tightly enough and also far enough down her wrist. You should have a set of instructions or can download them . Inside, there is a diagram showing exactly how to wear it.

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    hpr4tt

    I have discovered that you need to let the app switch on your bluetooth AND have location switched on then it seems to work and record sleep.

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    hpr4tt

    I have discovered that you need to let the app switch on your bluetooth AND have location switched on then it seems to work and record sleep.

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    dianavpo

    I switched from an iPhone 6s to an iPhone xr and now my Steel does not record my sleep.  The watch is connected and it reports the activity, but it is not recording sleep.

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    Ichigo

    I have an iPhone XS Max and my watch does not track my sleep either. My cousin walk me through with this link https://tinyurl.com/y35rs2zu and the guidelines worked. Try it out!

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    norspeare

    Watch did not record sleep last night.  I have had it for 1 week and it has not been recording recording the first 2 or three hours of sleep all the time but last night recorded nothing. Help !!!

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