BPM+ refund

echoryan8

February 26, 2019 23:49
Edited

The BPM+ has reading limitations and Withings was offering a refund for it. I completed the refund request and mailed the item back with the label provided. That was back in early November. It is now late February, well beyond the 8 to 12 weeks allotted, and I haven’t gotten my refund yet. There is no available phone number for support nor chat.
Customer Service, anyone?

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4 comments

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Mélanie L.

February 25, 2019 15:14
Hello,

We apologize for the delay regarding your BPM+ refund. Please contact our Customer Support here, we will be happy to help you!
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ngholla

February 26, 2019 13:52
I have returned my blood pressure monitor 6 weeks back. The returned device is received by your return center on 1st Jan 2019. I have proof of delivery and was received by GARROLL at WILSON NC, US

Even after contacting customer center with multiple mails, my refund is not yet done.

Being a loyal customer now I am upset and I need the refund at the earliest.
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Mélanie L.

February 26, 2019 14:24
@ngholla - I am so sorry for the delay in handling your refund. We have received your emails, my colleagues will contact you as soon as possible!
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echoryan8

February 26, 2019 23:34
I have also sent in emails. No response. Why don’t you have a phone number? My return was delivered in November 2018.
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