The BPM+ has reading limitations and Withings was offering a refund for it. I completed the refund request and mailed the item back with the label provided. That was back in early November. It is now late February, well beyond the 8 to 12 weeks allotted, and I haven’t gotten my refund yet. There is no available phone number for support nor chat.
Customer Service, anyone?
-
Hello,
We apologize for the delay regarding your BPM+ refund. Please contact our Customer Support here, we will be happy to help you!
-
I have returned my blood pressure monitor 6 weeks back. The returned device is received by your return center on 1st Jan 2019. I have proof of delivery and was received by GARROLL at WILSON NC, US
Even after contacting customer center with multiple mails, my refund is not yet done.
Being a loyal customer now I am upset and I need the refund at the earliest.
-
My BPM+ reads high. I confirmed this with my doctor at their office by comparing their readings my BP with those of the BPM+. Because of this I no longer use the BPM+ and am concerned about any Withings Blood Pressure product. I cannot recommend them to anyone as there is no way to verify their accuracy except by comparing the readings to other equipment.
Comments
11 comments
Please sign in to leave a comment.