Tried removing battery cap. Turned counterclockwize. It turned partially, but stopped stuck before the plastic tabs cleared the slots. Cannot turn enough to open. Coin slot is now messed up...BAD DESIGN!!
Note that this community is supported by its members, not the Withings Support Team.
If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.