App crashes when adding an activity manually

manuelaschikowski

March 13, 2019 16:46

Since today’s update the Healthmate app crashes when trying to add an activity manually (IOS IPhone 10) even a complete phone restart didn’t solve the issue.

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rn

March 15, 2019 14:04
Same here. iPhone XS Max with iOS 12.1.4
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n.khymych

March 16, 2019 19:25
Same here
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rosiholdsworth

March 19, 2019 23:01
I have the same issue on iOs
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ahirschp

March 24, 2019 20:11
Same here
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dm

March 25, 2019 17:16
Same here
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ctf_cheung

March 25, 2019 17:47
The app crashes after trying to configure “other” activity. No data on dashboard either about hearth rhythm or intensity, only duration of workout.
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zoe.graham

March 26, 2019 09:16

Edited
Same - I've contacted withings support will update with a response

UPDATE - FIX

Hi Everyone, I first checked my data was showing up online (so nothing to do with the app), it was, so I went ahead and deleted the whole app then reinstalled it. This finally fixed this issue for me. Let me know how you get on
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jason.daniel.anderson

March 05, 2020 02:56
I'm reinstalling the app about once a week to fix this reocurring issue.
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